Store Policies

Thank you for shopping with The Guitar Boutique

Pre-Ordered Guitars

Please review our store policy on Pre-Ordering, Custom Built Guitars.

Hand Crafted, Custom built, pre-ordered guitars are made specifically for you. They are not kept in inventory and as such, once you place your order, these items can only be cancelled within 7 days, with a full refund. After 7 days they are not cancellable or returnable.

Please review our store policy on Pre-Order Guitars

When you Pre-Order a guitar from The Guitar Boutique, they are not kept in inventory and could take a month or more to arrive in our shop. As such, once you place a Pre-Order, these items can only be cancelled with a full refund within 7 days of placing your order. Cancellations after this period will incur a 20% cancellation fee.

Shipping & Delivery Time 

Estimated shipping times and are provided as a guideline. They are subject to change based on supplier availability, shipping delays, and other external factors. Please note that I cannot control these factors. Tracking numbers will be provided to you once your order ships.

    1. Tracking number will be provided to you within 24 hours of your purchase.
    2. Shipping prices will be calculated at checkout.
    3. State and Provincial Taxes, if application, will be calculated at checkout.
    4. By placing an order, you acknowledge and agree to these terms. I am here to assist you with any questions you may have! Thank You, Nick.

    U.S. Customers: U.S. Customs Duties may apply to your order.

    Returns

    New Items can be returned within seven days of delivery. Provided the product is returned in original condition and is complete with all the original accessories and packaging. Restocking fee of 20% on all items returned after seven days. Return shipping will be at the expense of the buyer.
    Discontinued, Used and Clearance items are considered final sales.